Ghana Commodity Exchange calls for job applications, 2021 – Apply Now

 

  • Supports the Head of Unit with infrastructure acquisition, implementation, and maintenance of all IT infrastructure at GCX Head Office, Warehouses and Remote Offices.
  • Provides technical support to GCX staff and other end users on the use of GCX IT equipment such as printers, laptops, desktops, UPS and AVR, etc.
  • Also supports internal departments with information needs and use of Office productivity tools.
  • Supports Trading operations and Market data by ensuring consistent information dissemination on all electronic channels of communications including website, social media, radio & TV stations, tickers, etc

MAJOR JOB TASKS

  • Administering users on active directories
  • Maintain and manage corporate network infrastructure
  • Maintain accurate and complete documentation for company policies and procedures.
  • Support staff with using Microsoft Office productivity tools.
  • Resolve staff accurately. Client problems promptly and
  • Report and coordinate any repairs and maintenances to be undertaken on IT equipment.
  • Provide technical assistance to office staffs as needed.
  • Assist in software and hardware upgrades.
  • Add or update workstations for office staffs.
  • Perform routine PC maintenance and updates for performance efficiency.
  • Supervise and process help desk support requests.
  • Assist in maintaining Internet service, firewalls, telephone systems market data systems
  • Initiate process improvements to better answer user demands
  • Supports capacity building efforts of the department in providing education to staff on various ICT policies and programmes.
  • Supports the Head of department in meetings with staff and stakeholders and in planning the affairs of the department.
  • Monthly reporting on various activities.

KNOWLEDGE, SKILLS & ABILITIES

  • Good oral and written communication skills
  • Self-motivation,
  • Commercial awareness,
  • Initiative and the ability to work as part of a team.
  • Excellent problem-solving, analytical, technical, IT and numerical abilities.
  • Quality, High Standards and Control

Drive results

  • Service Excellence Cost Consciousness
  • Problem Solving. Decision Making

EDUCATION AND EXPERIENCE

  • Minimum of an HND in Information Technology
  • Must have worked in a similar position for a minimum of 4 years

HOW TO APPLY

Kindly send CV and cover letter to hr@gcx.com.gh

APPLICATION CLOSING DATE

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