Vodafone Customers pay only 1.5 percent E-levy; cash transfers are still free — Vodafone

Money transfers on Vodafone Ghana's network would remain free, with users just paying the E-levy.

The business issued the following statement: 

On May 1, 2022, the 1.5 percent electronic transfer levy went into effect. In practice, this means that clients who transact more than GH100.00 each day will pay 2.25 percent in mobile money transfer costs. 

Vodafone Cash users, on the other hand, will only be charged the 1.5 percent e-levy because the Telco continues to waive all network transfer expenses. 

Instead of the typical 2.25 percent transaction fees levied by other Telcos, Vodafone Cash clients can transmit any amount to other mobile money users across the various networks and just pay the necessary 1.5 percent e-levy. Ghanaians have expressed their gratitude for Vodafone Cash's continuous free transactions campaign on social media after the e-levy was implemented on May 1, 2022. 

To alleviate the financial burden imposed on consumers by the COVID-19 pandemic, Vodafone Cash took the exceptional step of waiving all costs on any Vodafone Cash payments in July 2020. 

Patricia Obo-Nai, Vodafone Ghana's Chief Executive Officer (CEO), commented: 

"At Vodafone, we recognize that our clients are facing financial difficulties as a result of the COVID-19 pandemic's economic suffering. This free service will assist our consumers in overcoming these obstacles. We want our customers to be able to send money without fear of incurring transfer fees, whether it's for health care, education, or urgent remittances to family and loved ones in far-flung corners of the country. We're thrilled that this service has helped our clients and small companies across the country save money." 

Vodafone Cash has made a name for itself as a leader in the field of financial innovation. The free transfer service earned the Chartered Institute of Marketing (CIMG) Product of the Year award in 2021, as well as the Ghana Information Technology and Telecommunications Awards' Most Innovative Product of the Year (GITTA). 

Prior to this initiative, Vodafone Ghana was the first network operator to continue to offer consumers free interoperability transactions (transactions to other networks) under GH100.00 even after the Bank of Ghana rescinded a mandate requiring operators to waive the charges. 

Vodafone Cash subscribers should contact *110#, pick option one 'Send Money,' then option two 'Other Networks,' and follow the on-screen instructions. Customers who have not yet signed up for the service can do so by dialing *558#. 

Customers who do not have a Vodafone account can get a SIM card from any Vodafone agent or retailer, register with a Ghana Card, and then activate their cash wallet.

Source: Citinewsroom.com

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